Shipping policy

Thank you for shopping with Lutfina. We are committed to providing clear, dependable, and transparent shipping information so you know what to expect throughout the delivery process.

This Shipping Policy applies to all orders shipped within the United Kingdom.

Order Processing Time
Orders are processed within 1–3 business days
Processing days: Monday to Friday
Orders placed on weekends or public holidays will be processed on the next business day

Order Cut-Off Time
Daily Cut-Off Time: 4:00 PM (GMT)
Orders placed before the cut-off time may be processed on the same business day
Orders placed after the cut-off time will be processed on the following business day

Shipping Method & Transit Time
Shipping Method: Standard UK Shipping
Estimated Transit Time: 7–9 business days (Monday to Friday)

Total Estimated Delivery Time
Processing Time: 1–3 business days
Transit Time: 7–9 business days
Total Estimated Delivery Time: 8–12 business days (Monday to Friday)

Delivery times are estimates and may be affected by carrier delays, weather conditions, public holidays, or periods of increased shipping volume.

Shipping Charges
Free Shipping on all orders
No minimum purchase required
Delivery Address

All orders will be shipped to the delivery address entered during checkout.

Please review your shipping information carefully and ensure that it is accurate and complete before submitting your order.

Lutfina is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information provided at checkout.

Order Changes & Cancellations

If you need to make changes to or cancel your order, please contact us as soon as possible at support@lutfina.shop.

Once an order has been processed or dispatched, changes or cancellations may no longer be possible.

Order Tracking
A shipping confirmation email containing your tracking information will be sent once your order has been dispatched.
Tracking information is generally available within 24–48 hours after dispatch.

Lost or Delayed Orders

If your order is delayed or appears to have been lost during transit, please contact us at support@lutfina.shop.

Our team will work with the shipping carrier to investigate the situation and assist with resolving the issue.

Customer Support

For any questions or assistance regarding your order:

Store Name: Lutfina

Address: 18 Warden Hill Rd, Luton, LU2 7AE, United Kingdom

Phone: +44 1582 848535

Email: support@lutfina.shop

Our support team is available to answer your questions and help provide a smooth and stress-free shopping experience with Lutfina.